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Registered NDIS Service Provider

Changes in the SCHADS Award (Effective from 1 July 2022)

Effective from 1 July 2022 there will be the following changes within the SCHADS Award:

Minimum shift of 2 hours.

  • There are now minimum engagement periods for part-time and casual workers. Staff undertaking disability services work are required to be rostered for a minimum of 2 hours.
  • Workers to be paid for broken shifts. A broken shift is defined as a shift with one or more breaks (that aren’t meal breaks) within a 12-hour period.
  • Workers will be paid an additional allowance of 1.7% of the standard rate per broken shift, or 2.25% of the standard rate for two unpaid breaks in shifts in a 12-hour period.

Worker reimbursement for client cancellations.

  • If a client cancels a service rostered for a full or part time employee within 7 days, the employer must either find an equivalent shift for the worker or pay them the full rate.
  • Also note that within the NDIS Pricing Arrangements the shift cancellation rule occurs within 2 business days.

Overtime rates and on-call allowances.

  • There is a minimum engagement period of 2 hours for workers who have left the workplace and are called back to work.
  • Where an employee is required to be on-call, they will be paid an additional allowance of 2% of the standard rate for weekdays.

For more information about the changes within award rates and work conditions, refer to the FairWork Ombudsman or follow this link:

VIA Care is mindful of the working environment of the disability services industry and the personal circumstances of our staff and we work in collaboration with staff and NDIS participants to ensure shifts are covered, appropriately matched and adheres to award standards.

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